Frequently Asked Questions:
1. When does the book ship? –It is not a physical book, its a PDF, that will be emailed to you and you can download right after purchase.
2. Why does my link expire? –All good things must come to an end. We allow 3 downloads in 3 days. Plenty of time to download the PDF.
3. I’ve downloaded it but can’t find it, can you send it to me again? –We will tell you to look in your downloads folder or open up adobe and open recent, and after all that. Then we will happily send it to you, as soon as we can, please allow for some time to check email and get back to you.
4. The PDF says (SECURED), does this mean I can’t print it? –NO, you can print as many times as you like, as long as you have the file.
If you have purchased one of our products but nothing happened check your email:
If you do not receive this email within 15 minutes, please check the spam or junk folder in your email inbox first. If it’s not there, please send an email to firstname.lastname@example.org and I will personally make sure it gets to you as soon as possible. I check my email every couple of hours, so please be patient if I do not get back to you right away.
Otherwise email me any questions you may have:
Thank you, and I wish you nothing but success. Cheers!
Parker Williams, LEED AP BD + C
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